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FAQ

Get prompt responses from a friendly, professional and knowledgable support team.

Can I use PAVILION for annual rent payment?

Yes.

Can I use PAVILION for any healthcare service?

Yes.

Can I use PAVILION to pay my kids school fees?

Yes.

Can I use PAVILION in any physical or online store?

Yes, they do not need to be registered with us.

How do I know my landlord or school or a healthcare provider is registered with PAVILION?

They do not need to be registered with us. Just give us their contact and we will connect with them.

Are message services, therapy and counselling counted as healthcare services?

Yes, they are.

Is there a limit to the loan that you give to people?

Yes, there is. We must ensure responsible lending. People must be able to pay for the loan. Members of our loyalty programme have a better chance of accessing more funds.

Is interest payable on the loan?

Yes, there is but the first 3 months are without interest payment.

How does PAVILION help me as a merchant or service provider?

We help to increase your sale and we guarantee full and immediate receipt of all monies due to you.

As a merchant or service provider, do I pay a fee for using PAVILION?

Yes, there is a very small fee payable for using our service. Registered merchants pay lower then guest merchants.

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